Archer Business Systems Analyst

Location: San Francisco, CA
Date Posted: 10-15-2018

Responsibilities

Use Case Development and Documentation:
  • Design solutions using standard business analysis and design techniques such as user stories (including success criteria), user interaction, business process and information flow modeling, use case definition, and workflow analysis
  • Facilitate interviews with business partners to elicit and document requirements using process models, data models, rule models, interface models and other tools and techniques to better understand and convey information.
  • Define and document business requirements in the Business Requirements Document
  • Capture and document requirements in Team Foundation Server (TFS) to ensure consistency with Archer Developers and Quality Assurance
Deployment Support:
  • Partner with cross functional teams to produce technical documentation including System Design and Functional Specification
  • Assist business process owners in preparing data for migration into Archer
  • Assist business process owners with creation of detailed User Acceptance Testing (UAT) test scripts and facilitate UAT sessions with business users
  • Work closely with Archer Developers and Quality Analysts to ensure delivered solutions meet the businesses’ requirements
  • Create quick reference guides for end-users
Post-Deployment Support:
  • Respond to user requests, production issues, and enhancements
  • Create dashboards, reports, and data visualizations for end-users
Archer User/Application Support:
  • Manage product backlog; prioritize and monitor requests, issues, and risks; and escalate as needed
  • Assist with designing, implementing, and managing the user support model; administer user and stakeholder support
  • Support the VP, Director of Enterprise Risk Management and Project Manager on project-related items and advise on efforts required to perform assigned tasks
  • Prepare, maintain, and submit progress reports
  • Regular communication of work status and all issues to project manager
Extending Archer’s Use:
  • Conduct business intelligence presentations and demonstrations to leadership, users, and partners
Ad hoc Projects:
  • Participate in ad hoc projects, particularly those that leverage Archer knowledge
 

Qualifications

Skills, Knowledge and Abilities:
  • Possess an understanding of key Archer platform features such as data driven events, calculated fields, reporting, access control, and notification templates is a plus
  • Possess a basic knowledge of enterprise risk management concepts and its goals within a financial institution
  • Ability to identify inefficiencies in a process and recommend solutions
  • Possess analytical and problem-solving skills coupled with thoroughness and attention to detail
  • Demonstrate excellent client management and communication skills
  • Self-motivated, good time management skills, and ability to complete tasks with a sense of urgency
  • Demonstrate solid organizational skills, with the ability to handle complex projects in a multi-tasking environment, and meet deadlines with quality results
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