Templar Shield is looking for an experienced ServiceNow IRM Developer is a technical resource that possesses ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow IRM Developer has a software development background in addition to ServiceNow System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.
Responsible for overall code quality ensuring a highly available and recoverable environment.
Design, prototype, implement, test, and deploy business rules and technical solutions,
Integrate legacy systems with the platform using mid-server and other relevant technologies.
Document, maintain, and update policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development.
Work with process managers to fully understand business functionality, and areas of improvement while reviewing requirements to ensure sufficient detail is available to be accurately estimated and prioritized for development.
Assists ServiceNow System Administrators with the incident resolution, as needed.
Designs and develops new ServiceNow applications and services.
Assists ServiceNow Business Analyst in estimating release level of effort.
Takes ownership of complex business requirements and works them to completion.
All other duties as assigned or directed
2+ Years' experience with ServiceNow development
2+ Years' experience in developing a custom service portal.
2+ Years of experience with Application Experience: CSM, ITSM, Knowledge, Service Catalog
1+ years of knowledge of the principles, methods, and techniques used in ServiceNow development.
1+ years of enterprise and/or IT Service Management
1+ years of experience with ServiceNow platform operations and management
1+ years of experience with database design schemas and data modeling
1+ years of experience gathering requirements.
1+ years of experience with the process and solution integration, workflow design/configuration, and reporting
1+ years of experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues.