Position Description:   
Templar Shield is looking for an experienced ServiceNow IRM Developer is a technical resource that possesses ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow IRM Developer has a software development background in addition to ServiceNow System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow. 

Primary Objectives:  

• Responsible for overall code quality ensuring a highly available and recoverable environment. 

• Design, prototype, implement, test, and deploy business rules and technical solutions, 

• Integrate legacy systems with the platform using mid-server and other relevant technologies. 

• Document, maintain, and update policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development. 

• Work with process managers to fully understand business functionality, and areas of improvement while reviewing requirements to ensure sufficient detail is available to be accurately estimated and prioritized for development. 

• Assists ServiceNow System Administrators with the incident resolution, as needed. 

• Designs and develops new ServiceNow applications and services. 

• Assists ServiceNow Business Analyst in estimating release level of effort. 

• Takes ownership of complex business requirements and works them to completion. 

• All other duties as assigned or directed 

 Qualifications  

• 2+ Years' experience with ServiceNow development 

• 2+ Years' experience in developing a custom service portal. 

• 2+ Years of experience with Application Experience: CSM, ITSM, Knowledge, Service Catalog 

• 1+ years of knowledge of the principles, methods, and techniques used in ServiceNow development. 

• 1+ years of enterprise and/or IT Service Management 

• 1+ years of experience with ServiceNow platform operations and management 

• 1+ years of experience with database design schemas and data modeling 

• 1+ years of experience gathering requirements. 

• 1+ years of experience with the process and solution integration, workflow design/configuration, and reporting 

• 1+ years of experience with the integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) 

• 1+ years of experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues.