Position Description: The IGA Senior Consultant (Identity Governance and Administration) is responsible for manage and delivering all facets of IGA/IAM professional services delivery throughout the organization.
Primary Responsibilities:
Develop an understanding of the needs and requirements of IGA tool.
Research and evaluate available IGA technologies to meet customer requirements.
Prepare use cases to justify the need for specific IGA solutions.
Collect, review, analyze, manage, system and user requirements from business users
Consult with customers to evaluate functional requirements.
Assist in the development and refinement of priority business and functional requirements.
Work with the business and technical teams to clarify functional requirements
Create detailed work-stream proposals which include, functional and data business requirements, process flows, use cases, information needs, test scenarios, and obtain associated functional design specification approvals
Develop and document requirements, capabilities, and constraints for design procedures and processes.
Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of configurations in IGA system
Translate functional requirements into technical solutions.
Translate proposed capabilities into technical requirements.
Coordinate with systems architects, as needed, to provide oversight in the development of design solutions.
Build, install, configure, and test IGA tool as per design finalized. Responsible to install, integrate and deploy SailPoint, ClearSkye, Okta, ForgeRock, Savyint, Thycotic, CyberArk and Beyond Trust products in client environments
Design and develop automated provisioning and reconciliation / aggregation of IT resources.
Troubleshooting and resolving system service failures by identifying and analyzing the situation and providing corrective actions.
Working with and often managing a multi-shore delivery team to provide cost-effective consulting services.
Build, test, and modify product prototypes using working models or theoretical models.
Install and configure hardware, software, and peripheral equipment for IGA system users in accordance with organizational standards.
Oversee installation, implementation, configuration, and support of IGA system components.
Develop and direct system testing and validation procedures and documentation.
Develop IGA software testing and validation procedures.
Develop test plans to address specifications and requirements.
Develop and document systems administration standard operating procedures.
Participate in development of training curriculum and course content.
Provide support to test and evaluation activities.
Record and manage test data.
Serve as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects
Ensure delivery of project and enhancement requirements meet the requirements defined by the business customer
Ensure projects are delivered within the budget outlined in the SOW
Participate in business proposals, contracts, and RFP process
Serve as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects
Work closely with dispersed resources throughout multiple cities and countries
Market and promote professional service offerings
Generate new and manage existing account relationships
Assist in recruiting of security, risk, and compliance professionals
Participate in the company practice development through thought leadership, attending industry conferences, tradeshows, and case studies
Understands role-based metrics and apply to meet expectations
Available during a standard workday 8-5 per client time zone unless otherwise specified
Qualifications
6 to 8+ years of overall experience in delivery and pre-sales support of IT, Cybersecurity and/or Identity and Access Management solutions
3 - 5 years of IGA experience; Strong working experience in IGA technologies (SailPoint, Oracle, CA Identity Suite, ForgeRock, ClearSkye, or Okta etc.)
Proficiency in HTTPS, XML and/or Java
Bachelor's degree from an accredited college/university
A solid understanding of IGA concepts and systems
Experience in installing and configuring IGA solutions
Ability to rollout IGA solutions as per requirements
Familiar with IGA areas like:
IGA (User Lifecycle Management, Provisioning, RBAC)
Access Request and Certification / User Access Reviews
Single Sign-On, MFA
Consumer Identity and Access Management
Privilege Access Management
Ability to work with a variety of identity, access and PAM solutions
Strong process flow and diagramming skills (Visio application).
IGA certifications preferred
Self-driven and Strong written and verbal skills, good execution skills
Excellent time-management skills with the ability to meet deadlines and manage teams
Strong Requirements gathering and experience in conducting workshops in organisations of varying sizes
Good understanding of LDAP, Directory server, SQL and Database concepts
Experience with standards such as SCIM, REST, SAML etc, RESTful API Architecture and Implementation
Ability to build positive relationships with key technical stakeholders to help deliver with quality and pace to clients
Medium to Large scale IGA project implementation experience/Release Planning
Experience in global delivery model
Preferable to have industry relationships with leading product vendors
Ability to work with global organizations and related complexities