Position Description: The IGA Consultant (Identity Governance and Administration) is responsible for delivering all facets of Identity and Access Management professional services delivery throughout the organization.
Primary Responsibilities:
Develop an understanding of the needs and requirements of IGA tool.
Research and evaluate available IGA technologies to meet customer requirements.
Prepare use cases to justify the need for specific IGA solutions.
Collect, review, analyze, manage, system and user requirements from business users
Consult with customers to evaluate functional requirements.
Assist in the development and refinement of priority business and functional requirements.
Work with the business and technical teams to clarify functional requirements
Create detailed work-stream proposals which include, functional and data business requirements, process flows, use cases, information needs, test scenarios, and obtain associated functional design specification approvals
Develop and document requirements, capabilities, and constraints for design procedures and processes.
Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of configurations in IGA system
Translate functional requirements into technical solutions.
Translate proposed capabilities into technical requirements.
Coordinate with systems architects, as needed, to provide oversight in the development of design solutions.
Build, install, configure, and test IGA tool as per design finalized. Responsible to install, integrate and deploy SailPoint, ClearSkye, CyberArk, Okta, ForgeRock, Savyint, Thycotic, Beyond Trust products in client environments
Design and develop automated provisioning and reconciliation / aggregation of IT resources.
Troubleshooting and resolving system service failures by identifying and analyzing the situation and providing corrective actions.
Build, test, and modify product prototypes using working models or theoretical models.
Install and configure hardware, software, and peripheral equipment for IGA system users in accordance with organizational standards.
Oversee installation, implementation, configuration, and support of IGA system components.
Develop and direct system testing and validation procedures and documentation.
Develop IGA software testing and validation procedures.
Develop test plans to address specifications and requirements.
Develop and document systems administration standard operating procedures.
Participate in development of training curriculum and course content.
Provide support to test and evaluation activities.
Test and evaluate locally developed IGA solutions for operational use.
Serve as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects
Work closely with dispersed resources throughout multiple cities and countries
Assist in recruiting of security, risk, and compliance professionals
Understands role-based metrics and apply to meet expectations
Available during a standard workday 8-5 per client time zone unless otherwise specified
Qualifications
3+ years of overall experience in delivery and sales support of IT, Cybersecurity and/or Identity and Access Management solutions
1-3 years of IGA experience; Strong working experience in IGA technologies (SailPoint, ClearSkye, Oracle, CA Identity Suite, ForgeRock, or Okta etc.)
Proficiency in HTTPS, XML and/or Java
Bachelor's degree from an accredited college/university
A solid understanding of IGA concepts and systems
Familiar with IGA areas like:
IGA (User Lifecycle Management, Provisioning, RBAC)
Access Request and Certification
Single Sign-On, MFA
Consumer Identity and Access Management
Privilege Access Management
Ability to work with a variety of identity, access and PAM solutions
Strong process flow and diagramming skills (Visio application).